Antique Guilloche Sterling Heart Padlock - Medium size

Frequently Asked Questions

LAYAWAYS

Layaways is available:
Order $600- $1500, 3 equal instalments within 2 months
Order over $1500 and under $3000, 4 equal instalments within 3 months
Order over $3000, 6 equal instalments within 6 months.

Payment not concluded within stated period of time will negate the sale and any prior deposits will be issued as store credit only unless other arrangements have been discussed. As a small business, I cannot normally hold layaways for more than 60 days but am willing to discuss for any special circumstances.

All sales will be considered final sales after 3 calendar days unless return notification is sent. Also please be advised promotion are not applied to layaway and all layaways are final sales.

RETURN AND REFUND

Items in original condition can be returned for refund if the listing is grossly misrepresented. I provide lots of picture of the item from different angles in the listing, please examine them carefully and ask questions before making a purchase. I will provide extra pictures or video clips on request. I do not accept return for buyer’s remorse. Buyer pays return shipping cost. After 3 calendar days all items will be considered final sales.

Items refused at delivery or returned as unclaimed or undeliverable will be issued a store credit for the purchase price minus shipping charge, once the item has returned to us.

RETURN INSTRUCTIONS

1) Returns must be shipped within 3 business days after notify us the intent of return. Return will be accepted as long as the item has not been altered, sized or customized.

2) Returns must be sent with tracking and marked " Return item " in the custom form. Any custom charges incurred by not following the instructions will be deducted from the refunded amount. Please provide the tracking information after you ship back. Insurance is highly recommended as items lost or damaged in transit cannot be refunded.

3) Please return the item in it's original packaging. Upon receipt of the returned item, a refund of your purchase price, minus original shipping, will be issued as long as the item has not been damaged or customized.

RESERVED LISTING

A reserved listing must be paid within 24 hours unless other arrangements have been discussed. Unpaid item will go back to stock in original pricing after 24hours.

CANCELLATION ON LAYAWAY

All layaway are considered final sales. I do not accept cancellation on layaway. All deposits are non-refundable. In rare circumstances, payment made may be used as store credit at DaintyBySky discretion. If a store credit is issued, a 30% restocking fee of the total purchase price will apply. All store credit is good for one year starting from the date of issuance.